Frequently Asked Questions
Everything you need to know about shopping with Topick Aquarium.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's tracking portal.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate an exchange or return through our online portal for a full refund or store credit.
How do I ensure I am choosing the correct size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit before purchasing.
Which payment methods do you currently accept?
Topick Aquarium accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments ethically sourced?
Yes, we are committed to sustainable fashion. We work exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.